A healthy contract-manufacturing relationship shows up as shared business goals, problems raised early and solved together, engineering-to-engineering working ties, a known and used escalation path, and a customer who has visited the facility and met the team building their product.
- Both parties know each other’s business goals, not just their immediate transaction
- Issues are raised early and resolved collaboratively
- You have visited the facility and met the team building your product
- Engineering teams on both sides have a working relationship
- There is a defined escalation path that both parties know and have used
INVITE: We encourage every customer to visit the Amtech facility in Troy, Michigan. Seeing your boards built firsthand changes the relationship. Reach out to your AM to schedule a visit.