Customer Responsibilities During NPI

Be available during pilot build for real-time decisions — don’t go dark
Designate a single technical point of contact (engineer) and business point of contact
Respond to Amtech DFM/DFT findings within 48 hours to avoid schedule slip
Approve or reject First Article results in writing before production is authorized
Provide reference boards or golden samples if available
Confirm test fixtures are ready before NPI build — don’t discover test coverage gaps during FAI