CHALLENGE:
DG Technologies specializes in the design and development of intelligent software and hardware interfaces for the in-vehicle and controller area network markets and brings them to the world. Their hardware and software products are used by a variety of customers – from engineers to technicians – who use DG interfaces to manipulate messages over various multiplex networks.
They also provide custom, end-of-line testing equipment for electronic modules with network interfaces, with products used in the automotive, heavy-duty truck and bus, military, industrial control, robotics, mass transportation, agriculture, and construction industries. As their company grew, they struggled to find a dependable partner who was responsive to their needs and could scale along with them. In search of a solution, they called Amtech for help solution,
SOLUTION:
Amtech immediately applied their “Customer-Focused” approach to business, rolled up their sleeves and got down to work with DG Tech. Amtech knew that communication was going to be key in solving the challenges that DG Tech presented. They had a series of discussions to get a full understanding of the entire DG Tech business model, and brainstormed ways that Amtech’s customer service and established infrastructure applied.
Using their proprietary “Amtech OS”, the company was able to establish a different approach to purchasing than DG Tech had ever applied. Amtech was also able to adjust their agile production line to better meet the needs that DG Tech required. And as the two partners ran into different situations along the way, Amtech was able to bring innovative solutions to the table that kept things running efficiently.
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