At Amtech, we’re constantly innovating to optimize our operations and better serve our customers. Here’s a look at the latest upgrades we’ve rolled out this month, inspired by software release notes:
🆕 Enhancements in November
🎨 Selection of a No-Mask Conformal Coating
- Simplified production workflows by eliminating complex masking processes.
- Benefits: Faster production times, reduced error rates, and easier management for conformal coating projects.
📑 Vendor RFQ Management
- Streamlined vendor request-for-quote (RFQ) process to enhance sourcing efficiency and reduce lead times.
- Impact: Faster procurement and improved production planning.
📬 Customer Quote Portal (Invitation Only)
- Launched an exclusive portal for select customers to easily manage quotes.
- Features: Real-time updates, improved transparency, and streamlined communication.
🤝 Internal Daily Customer Service Huddles
- Implemented short daily meetings to align teams on customer priorities.
- Goal: Maintain razor-sharp focus on delivering exceptional customer experiences.
📞 Outbound Sales Process Expansion
- Rolled out a more targeted outreach strategy to connect with companies that could benefit from Amtech’s high-tech, high-mix manufacturing solutions.
- Result: Expanding our network of satisfied partners while driving innovation in new industries.
Stay tuned for more updates as we continue pushing boundaries and delivering excellence. We’re committed to making your experience with Amtech nothing short of exceptional! 💡
#ContinuousImprovement #CustomerFocus #InnovationInManufacturing #AmtechUpdates